Partners in Grime House Cleaning - Kansas City and Johnson County
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maid service, house cleaning, cleaning, home cleaning, Kansas City, Overland Park, Leawood, Johnson County, Lee's Summit, vacuuming, home services
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house cleaning, cleaning, home cleaning, Kansas City, Overland Park, Leawood, Johnson County, Lee's Summit, vacuuming, home services

100% Guaranteed. If you’re not happy – we’ll redo it for free.


 

 

100% Guaranteed. If you’re not happy – we’ll redo it for free.

 

 

 

Frequently Asked Questions:

How do I know I can trust the people you send to my home?
We are very particular about the people we hire. We screen them very carefully and conduct scrupulous background checks. Our employees are bondable and our team leaders provide thorough supervision. We can provide references to homeowners and will be glad to answer any other specific questions about our staff. If there are any losses or breakage during cleaning, we will be fully responsible.

How do I pay for my cleaning?
Most clients find it convenient to leave a check, payable to Partners In Grime, on the kitchen table or counter top. Payment is required on the day of each visit. Visa, MasterCard and debit cards are also accepted. One-time cleanings require a credit card payment. For your convenience, a credit card number may be left on file with us to use for each cleaning. A $20 fee is applied to all returned checks.

What if my regular cleaning day falls on a holiday?
If your cleaning falls on a major holiday we will contact you approximately 2-3 weeks ahead of time to reschedule the cleaning.

Do I need to pay taxes if I hire a housecleaner?
Only if you hire an individual. By using Partners in Grime you need not worry about paying Social Security, Workman’s Comp, payroll withholdings or any other tax issues. We handle all the paperwork and pay all the taxes for our employees.

Do you always send the same people?

Since we work in teams of two or three, we strive to send at least one of the same people to your home each time. There are times when vacation, illness or scheduling conflicts prevent this, but we try to make it as infrequent as possible.

Do I need to supply cleaning products?
No. We will bring our own cleaning supplies and equipment. Our supplies are safe for use in homes with children and/or pets. We will be pleased to accommodate you if you wish us to use your preferred supplies.

Do I need to make arrangements for my pets to be out of the house?
No. Our employees are comfortable with pets, as long as the pets feel the same way! We’d like to get to know your pet if possible, espe-cially the first time we come to clean your house. Please let us know of any pet needs or arrangements you might have in mind.

Do I have to tip the cleaners?
No. It is not required or expected. If you are pleased with the work done and would like to tip the cleaners, they love the show of appreciation.

Do I have to sign a contract?
No. There are no contracts to sign. We're happy to earn your business each time we clean. If you are happy, tell a friend. If you are unhappy, call us immediately.

100% Guaranteed. If you’re not happy – we’ll redo it for free.What if I’m not satisfied with your cleaning service?
Our goal is to give you the best cleaning possible each time. Although at times we wish they were, our employees are not infallible. If something is missed or not done to your satisfaction, call us by 11am the next day and we will correct it for free or give you credit towards your next cleaning.

What happens if one of your cleaning staff gets injured in my home?
Our employees are fully covered by Worker’s Compen-sation insurance and all on-the-job injuries are covered under this system. You and your insurance carrier are not involved.

What if I need to cancel my appointment?
Should it be necessary for you to cancel or resched-ule your cleaning we ask to be notified as soon as possible. The income our employees earn is very often the sole or largest source of family income. When a cancellation occurs that doesn't allow time to replace it our staff is disappointed. Cancellations received less than 24 hours from time of service and lockouts will incur a $25 charge.

What if Partners In Grime needs to cancel or reschedule my cleaning?

Since we never use temporary or contract employees, it is possible that we might get caught short handed on a particular day due to illnesses or vacations. If we do call you to ask to reschedule your cleaning to a different day, your next cleaning will be half off.

 

816-444-6060 | 8031 Ward Parkway Plaza | Kansas City, MO 64114


© 2006 Partners In Grime